Know before You Go
The Anderson Collection will reopen on Sept. 22. The information below and our FAQ and policies document still apply.
For further questions, please contact us at 650-721-6055 or at firstname.lastname@example.org.
A free all-day reservation is required in advance of your visit.
A mask is required throughout your visit.
We ask that you stay home if you’re feeling sick.
Maintain social distance. Stay six feet apart from others.
Parking at Stanford transitioned to a web/app contactless system. Review the parking section below for details.
In order to help us maintain a safe environment for visitors and staff, we ask that those who are under isolation or quarantine orders do not enter the museums.
Further, by entering the museums, you acknowledge that you and all persons in your party are not experiencing any of the symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
Frequently Asked Questions
We have prepared the following frequently asked questions to provide you with more information before your visit to the Cantor Arts Center or the Anderson Collection.
IMPORTANT SAFETY GUIDELINES
Are visitors and staff required to wear masks?
All visitors and staff, except for children under two years of age, are required to wear a mask inside the museums.
How are the museums adhering to physical-distancing requirements?
We are managing the number of visitors to the museums using a reservation system. A limited number of people are permitted in the elevator at one time and seating inside the museums have been reduced.
What else are the museums doing to keep visitors safe?
- All museum staff will be wearing masks and must complete a health and safety self-assessment every day before entering the museums.
- Our visitor services staff will welcome you from behind a plexiglass barrier.
- The museums have enhanced cleaning protocols. Routine touch-points, including door handles and stair rails, are disinfected frequently.
- There will be hand sanitizer available at museum entry points.
- We will gently remind you to keep six feet between your party and other visitors.
- We have reduced seating inside the museums to promote physical distancing.
How can I contact you with more questions?
You can contact the Cantor Arts Center at 650-721-6585 email@example.com or the Anderson Collection at 650-721-6055 firstname.lastname@example.org.
What are the museums open hours?
The museums are open Wednesday-Sunday, 11:00 a.m.-5:00 p.m.
Will a reservation be required and what is the cost?
Yes, reservations are required and they are always free. A reservation is good for the entire day.
How can I make a reservation?
Click here to make a reservation.
Are temperature checks required for visitors?
We ask visitors to conduct their own health assessment before entering the museums. If you are experiencing any symptoms of COVID-19, we ask that you do not enter the museums.
WHAT TO EXPECT ON YOUR VISIT
Will coat/locker rooms be open?
At this time, the lockers are unavailable. A self-check coat rack with limited space is available. We recommend leaving any valuable items at home, not in your car.
How should I prepare for my visit?
- Reserve your free reservation in advance here.
- Pack light, and remember that some items—including large bags, food, and drinks—are not permitted in the galleries. Our locker rooms will not be available.
- Expect increased directional signage, including designated entrances and exits.
- Please do not forget your mask!
- Please visit the Stanford Transportation page to familiarize yourself with the new contactless web/app system to pay for parking.
Have the entrance and exits of the museums changed?
You will still enter the Cantor through the main lobby and the Diekman Rotunda (ADA). Exiting the Cantor will be through the Diekman Rotunda and Fisher Terrace doors. At the Anderson Collection, you will still enter and exit through the front doors adjacent to the Rogers Family Terrace.
Will the water fountains be open?
Water fountains will be available to refill water bottles only.
PARKING AND AMENITIES
Where can I park?
Parking enforcement hours for visitor and hourly parking space is Monday through Friday, 8:00 a.m. to 4:00 p.m., with no enforcement on the weekends. Payment for visitor parking has transitioned to a contactless process through the ParkMobile app. In the interest of safety, physical pay stations at visitor lots have been taken offline to avoid the touching of shared surfaces that cannot be adequately disinfected throughout the day.
Is the café open?
The reopening date of the café is forthcoming.
Will all galleries be open?
All galleries at the Cantor are open for viewing with the exception of galleries being reinstalled. At the Anderson Collection, all galeries will reopen on Sept. 23, 2021.
Will catalogues be available for purchase?
Catalogues are available for purchase in the lobby of the museums. You can make purchases at the end of your visit. Purchases can be made by credit or debit card only. We are not accepting cash at this time.
Are wheelchairs available for visitor use?
Wheelchairs are available. Please indicate the need for a wheelchair when you reserve your ticket so that we can best accommodate your visit.
PROGRAMS AND GROUP VISITS
Will Art Boxes be available?
Art Boxes and coloring sheets are not available at this time. Please refer to the Cantor website or the Anderson Collection website for information about our virtual family programs, which will continue through Dec. 2021. We will offer virtual guided visits in lieu of in-person tours.
Are group reservations accepted?
We are not accepting group reservations at this time.
Will guided docent tours be available?
All in-person tours are suspended until further notice.
Will the museums be hosting public programs?
At this time, there will be limited in-person public programs at the museums. Please check the Cantor website or the Anderson Collection website for information about virtual programs.
Still have questions? You can reach out to the Cantor Arts Center at 650-721-6585 email@example.com or Anderson Collection at 650-721-6055 firstname.lastname@example.org.
We hope you enjoy your visit. Please help us take the appropriate steps so we all may be as safe as possible.
According to the Centers for Disease and Prevention (CDC), people of any age might be at increased risk of severe illness from COVID-19 due to underlying medical conditions. These individuals and those who live with them should consider their level of risk before visiting the museums. The CDC defines severe illness from COVID-19 as hospitalization, admission to the ICU, intubation or mechanical ventilation, or death.
The more people you interact with, the more closely you interact with them, and the longer that interaction, the higher your risk of getting and spreading COVID-19. By booking a ticket and attending Stanford art museums, you voluntarily assume all risks related to exposure to COVID-19.